{"id":550,"date":"2026-02-17T16:12:45","date_gmt":"2026-02-17T16:12:45","guid":{"rendered":"https:\/\/dino-app.net\/?page_id=550"},"modified":"2026-02-23T10:00:38","modified_gmt":"2026-02-23T10:00:38","slug":"mentions-legales","status":"publish","type":"page","link":"https:\/\/dino-app.net\/?page_id=550","title":{"rendered":"MENTIONS L\u00c9GALES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"550\" class=\"elementor elementor-550\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-884fff8 e-flex e-con-boxed e-con e-parent\" data-id=\"884fff8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32f0914 elementor-widget elementor-widget-text-editor\" data-id=\"32f0914\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"140\" data-end=\"168\">Dino Transport Application<\/h2><h2 data-start=\"170\" data-end=\"197\">1. Application Publisher<\/h2><p data-start=\"199\" data-end=\"246\">The Dino Transport application is published by:<\/p><p data-start=\"248\" data-end=\"405\"><strong data-start=\"248\" data-end=\"273\">Dino Transport SH.P.K<\/strong><br data-start=\"273\" data-end=\"276\" \/>Limited Liability Company<br data-start=\"325\" data-end=\"328\" \/>VAT number: 812262690<br data-start=\"349\" data-end=\"352\" \/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"359\" data-end=\"377\">admin@dino-app.net<\/a><\/p><hr data-start=\"407\" data-end=\"410\" \/><h2 data-start=\"412\" data-end=\"425\">2. Hosting<\/h2><p data-start=\"427\" data-end=\"489\">The mobile application and its backend services are hosted by:<\/p><p data-start=\"491\" data-end=\"600\"><strong data-start=\"491\" data-end=\"503\">OVHcloud<\/strong><br data-start=\"503\" data-end=\"506\" \/>Simplified joint-stock company<br data-start=\"536\" data-end=\"539\" \/>Registered office: 2 rue Kellermann, 59100 Roubaix \u2013 France<\/p><p data-start=\"602\" data-end=\"703\">The servers are secured and comply with European standards regarding data protection and IT security.<\/p><hr data-start=\"705\" data-end=\"708\" \/><h2 data-start=\"710\" data-end=\"742\">3. Purpose of the Application<\/h2><p data-start=\"744\" data-end=\"792\">Dino Transport is a digital platform connecting:<\/p><ul data-start=\"794\" data-end=\"890\"><li data-start=\"794\" data-end=\"838\"><p data-start=\"796\" data-end=\"838\">Customers wishing to book transportation<\/p><\/li><li data-start=\"839\" data-end=\"890\"><p data-start=\"841\" data-end=\"890\">VTC drivers or taxi drivers operating in Kosovo<\/p><\/li><\/ul><p data-start=\"892\" data-end=\"924\">The application notably enables:<\/p><ul data-start=\"926\" data-end=\"1082\"><li data-start=\"926\" data-end=\"952\"><p data-start=\"928\" data-end=\"952\">Real-time ride booking<\/p><\/li><li data-start=\"953\" data-end=\"986\"><p data-start=\"955\" data-end=\"986\">Geolocation and ride tracking<\/p><\/li><li data-start=\"987\" data-end=\"1012\"><p data-start=\"989\" data-end=\"1012\">Secure online payment<\/p><\/li><li data-start=\"1013\" data-end=\"1051\"><p data-start=\"1015\" data-end=\"1051\">Access to ride and invoice history<\/p><\/li><li data-start=\"1052\" data-end=\"1082\"><p data-start=\"1054\" data-end=\"1082\">A rating and review system<\/p><\/li><\/ul><hr data-start=\"1084\" data-end=\"1087\" \/><h2 data-start=\"1089\" data-end=\"1116\">4. Intellectual Property<\/h2><p data-start=\"1118\" data-end=\"1292\">All elements composing the Dino Transport application (texts, logos, design, interfaces, databases, graphic elements, code, etc.) are protected by intellectual property laws.<\/p><p data-start=\"1294\" data-end=\"1450\">Any reproduction, modification, or exploitation, in whole or in part, without prior written authorization from Dino Transport SH.P.K is strictly prohibited.<\/p><hr data-start=\"1452\" data-end=\"1455\" \/><h2 data-start=\"1457\" data-end=\"1476\">5. Personal Data<\/h2><p data-start=\"1478\" data-end=\"1548\">Dino Transport collects and processes personal data in the context of:<\/p><ul data-start=\"1550\" data-end=\"1689\"><li data-start=\"1550\" data-end=\"1575\"><p data-start=\"1552\" data-end=\"1575\">User account creation<\/p><\/li><li data-start=\"1576\" data-end=\"1601\"><p data-start=\"1578\" data-end=\"1601\">Identity verification<\/p><\/li><li data-start=\"1602\" data-end=\"1628\"><p data-start=\"1604\" data-end=\"1628\">Reservation management<\/p><\/li><li data-start=\"1629\" data-end=\"1651\"><p data-start=\"1631\" data-end=\"1651\">Payment processing<\/p><\/li><li data-start=\"1652\" data-end=\"1665\"><p data-start=\"1654\" data-end=\"1665\">Invoicing<\/p><\/li><li data-start=\"1666\" data-end=\"1689\"><p data-start=\"1668\" data-end=\"1689\">Service improvement<\/p><\/li><\/ul><p data-start=\"1691\" data-end=\"1731\">The data that may be collected includes:<\/p><ul data-start=\"1733\" data-end=\"1887\"><li data-start=\"1733\" data-end=\"1756\"><p data-start=\"1735\" data-end=\"1756\">First and last name<\/p><\/li><li data-start=\"1757\" data-end=\"1774\"><p data-start=\"1759\" data-end=\"1774\">Email address<\/p><\/li><li data-start=\"1775\" data-end=\"1791\"><p data-start=\"1777\" data-end=\"1791\">Phone number<\/p><\/li><li data-start=\"1792\" data-end=\"1812\"><p data-start=\"1794\" data-end=\"1812\">Geolocation data<\/p><\/li><li data-start=\"1813\" data-end=\"1850\"><p data-start=\"1815\" data-end=\"1850\">Information necessary for payment<\/p><\/li><li data-start=\"1851\" data-end=\"1887\"><p data-start=\"1853\" data-end=\"1887\">Supporting documents for drivers<\/p><\/li><\/ul><p data-start=\"1889\" data-end=\"1916\">Payments are processed via:<\/p><p data-start=\"1918\" data-end=\"1976\"><strong data-start=\"1918\" data-end=\"1929\">Paysera<\/strong><br data-start=\"1929\" data-end=\"1932\" \/>Licensed payment service provider in Europe.<\/p><p data-start=\"1978\" data-end=\"2125\">Dino Transport does not store users\u2019 full banking details. Transactions are secured and encrypted in accordance with applicable security standards.<\/p><p data-start=\"2127\" data-end=\"2184\">Processing activities are carried out in compliance with:<\/p><ul data-start=\"2186\" data-end=\"2290\"><li data-start=\"2186\" data-end=\"2222\"><p data-start=\"2188\" data-end=\"2222\">Applicable regulations in Kosovo<\/p><\/li><li data-start=\"2223\" data-end=\"2290\"><p data-start=\"2225\" data-end=\"2290\">The GDPR (General Data Protection Regulation), where applicable<\/p><\/li><\/ul><p data-start=\"2292\" data-end=\"2316\">Users have the right to:<\/p><ul data-start=\"2318\" data-end=\"2399\"><li data-start=\"2318\" data-end=\"2328\"><p data-start=\"2320\" data-end=\"2328\">Access<\/p><\/li><li data-start=\"2329\" data-end=\"2346\"><p data-start=\"2331\" data-end=\"2346\">Rectification<\/p><\/li><li data-start=\"2347\" data-end=\"2358\"><p data-start=\"2349\" data-end=\"2358\">Erasure<\/p><\/li><li data-start=\"2359\" data-end=\"2369\"><p data-start=\"2361\" data-end=\"2369\">Object<\/p><\/li><li data-start=\"2370\" data-end=\"2399\"><p data-start=\"2372\" data-end=\"2399\">Restriction of processing<\/p><\/li><\/ul><p data-start=\"2401\" data-end=\"2451\">Any request may be sent to:<br data-start=\"2428\" data-end=\"2431\" \/><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2431\" data-end=\"2449\">admin@dino-app.net<\/a><\/p><hr data-start=\"2453\" data-end=\"2456\" \/><h2 data-start=\"2458\" data-end=\"2473\">6. Liability<\/h2><p data-start=\"2475\" data-end=\"2568\">Dino Transport acts exclusively as a technical intermediary connecting customers and drivers.<\/p><p data-start=\"2570\" data-end=\"2610\">Dino Transport shall not be held liable:<\/p><ul data-start=\"2612\" data-end=\"2798\"><li data-start=\"2612\" data-end=\"2673\"><p data-start=\"2614\" data-end=\"2673\">In the event of a dispute between a customer and a driver<\/p><\/li><li data-start=\"2674\" data-end=\"2746\"><p data-start=\"2676\" data-end=\"2746\">In the event of delay, cancellation, or improper execution of a ride<\/p><\/li><li data-start=\"2747\" data-end=\"2798\"><p data-start=\"2749\" data-end=\"2798\">In the event of inappropriate conduct by a user<\/p><\/li><\/ul><p data-start=\"2800\" data-end=\"2873\">Each driver operates under their own legal and regulatory responsibility.<\/p><hr data-start=\"2875\" data-end=\"2878\" \/><h2 data-start=\"2880\" data-end=\"2894\">7. Payments<\/h2><p data-start=\"2896\" data-end=\"2959\">Payments made via the application are secured and processed by:<\/p><p data-start=\"2961\" data-end=\"3003\"><strong data-start=\"2961\" data-end=\"2972\">Paysera<\/strong>, licensed payment institution.<\/p><p data-start=\"3005\" data-end=\"3072\">Dino Transport does not have access to users\u2019 full banking details.<\/p><p data-start=\"3074\" data-end=\"3174\">All transactions are protected by encryption protocols compliant with applicable security standards.<\/p><hr data-start=\"3176\" data-end=\"3179\" \/><h2 data-start=\"3181\" data-end=\"3222\">8. Conditions of Access to the Service<\/h2><p data-start=\"3224\" data-end=\"3263\">Use of the application is reserved for:<\/p><ul data-start=\"3265\" data-end=\"3330\"><li data-start=\"3265\" data-end=\"3275\"><p data-start=\"3267\" data-end=\"3275\">Adults<\/p><\/li><li data-start=\"3276\" data-end=\"3330\"><p data-start=\"3278\" data-end=\"3330\">Drivers holding the necessary legal authorizations<\/p><\/li><\/ul><p data-start=\"3332\" data-end=\"3409\">Dino Transport reserves the right to suspend or delete an account in case of:<\/p><ul data-start=\"3411\" data-end=\"3502\"><li data-start=\"3411\" data-end=\"3441\"><p data-start=\"3413\" data-end=\"3441\">Breach of the terms of use<\/p><\/li><li data-start=\"3442\" data-end=\"3451\"><p data-start=\"3444\" data-end=\"3451\">Fraud<\/p><\/li><li data-start=\"3452\" data-end=\"3472\"><p data-start=\"3454\" data-end=\"3472\">Abusive behavior<\/p><\/li><li data-start=\"3473\" data-end=\"3502\"><p data-start=\"3475\" data-end=\"3502\">Regulatory non-compliance<\/p><\/li><\/ul><hr data-start=\"3504\" data-end=\"3507\" \/><h2 data-start=\"3509\" data-end=\"3528\">9. Governing Law<\/h2><p data-start=\"3530\" data-end=\"3594\">These legal notices are subject to the law applicable in Kosovo.<\/p><p data-start=\"3596\" data-end=\"3766\">In the event of a dispute, and failing amicable resolution, the competent courts shall be those within the jurisdiction of the registered office of Dino Transport SH.P.K.<\/p><hr data-start=\"3768\" data-end=\"3771\" \/><h2 data-start=\"3773\" data-end=\"3787\">10. Contact<\/h2><p data-start=\"3789\" data-end=\"3856\">For any questions regarding the application or these legal notices:<\/p><p data-start=\"3858\" data-end=\"3895\" data-is-last-node=\"\" data-is-only-node=\"\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3858\" data-end=\"3876\">admin@dino-app.net<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dino Transport Application 1. Application Publisher The Dino Transport application is published by: Dino Transport SH.P.KLimited Liability CompanyVAT number: 812262690Email: admin@dino-app.net 2. Hosting The mobile application and its backend services are hosted by: OVHcloudSimplified joint-stock companyRegistered office: 2 rue Kellermann, 59100 Roubaix \u2013 France The servers are secured and comply with European standards regarding data [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-550","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MENTIONS L\u00c9GALES - Dino<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dino-app.net\/?page_id=550\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MENTIONS L\u00c9GALES - Dino\" \/>\n<meta property=\"og:description\" content=\"Dino Transport Application 1. 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